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Troubleshooting

Common operational issues and concrete fix checklist.

Last updated: February 18, 2026

Why you can see "link is no longer valid"

  • The short code was deleted manually or by safety checks.
  • The link expired based on selected lifetime mode.
  • One-time link was already used.
  • The code never existed or was mistyped.

Debug checklist

  • Check status in dashboard/admin list (active vs deleted).
  • Test in incognito to bypass stale local session state.
  • If redirect persists after deletion, verify server cache/CDN layer is purged.

Locale and redirect loop issues

  • Use path-based locale URLs (`/ru/...`) instead of query locale parameters.
  • Keep rewrite rules aligned in Apache or Nginx to avoid redirect loops.
  • After changing rewrite rules, clear browser cache and test with hard refresh.

Related pages

  • Safety
  • Reports
  • Manage Links

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